NHTSA Recall 23V204000: Instrument cluster/panel (electrical system)
Daimler Vans USA, LLC reported this safety recall to NHTSA on , covering an estimated 6,857 vehicles. It affects 8 models including the Freightliner Sprinter 1500.
| NHTSA campaign | 23V204000 |
|---|---|
| Manufacturer campaign | VS3KOMBAUS |
| Component | ELECTRICAL SYSTEM › INSTRUMENT CLUSTER/PANEL |
| Report received | March 24, 2023 |
| Owner notification | May 5, 2023 |
| Initiated by | Manufacturer |
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started.
Safety risk
A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.
Remedy
Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMBAUS.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Vehicles covered by recall 23V204000
| Make and model | Model years |
|---|---|
| Freightliner Sprinter 1500 | 2019, 2020, 2021 |
| Freightliner Sprinter 2500 | 2019, 2020, 2021 |
| Freightliner Sprinter 3500 | 2019, 2020, 2021 |
| Freightliner Sprinter 4500 | 2019, 2020, 2021 |
| Mercedes-Benz Sprinter 1500 | 2019, 2020, 2021, 2022 |
| Mercedes-Benz Sprinter 2500 | 2019, 2020, 2021, 2022 |
| Mercedes-Benz Sprinter 3500 | 2019, 2020, 2021, 2022 |
| Mercedes-Benz Sprinter 4500 | 2019, 2020, 2021, 2022 |
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.