NHTSA Recall 23V188000: Electrical system
Volvo Car USA, LLC reported this safety recall to NHTSA on , covering an estimated 393 vehicles. It affects 6 models including the Volvo C40BEV.
| NHTSA campaign | 23V188000 |
|---|---|
| Manufacturer campaign | R10225 |
| Component | ELECTRICAL SYSTEM |
| Report received | March 22, 2023 |
| Owner notification | April 21, 2023 |
| Initiated by | Manufacturer |
Defect
Volvo Car USA, LLC (Volvo Car) is recalling certain 2023 S60, V60CC, XC60, XC90, XC40, and C40 vehicles. A diagnostic trouble code (DTC) may be falsely detected for the emergency call system (e-call) and display "e-Call Service Required" in the driver information module (DIM).
Safety risk
The false warning message could prevent the detection of an actual e-call system failure, which could delay an emergency response during a crash, increasing the risk of injury.
Remedy
Dealers will update the telematics and connectivity antenna module (TCAM) software, free of charge. Owner notification letters are expected to be mailed May 16, 2023. Owners may contact Volvo Car's customer service 1-800-458-1552. Volvo Car's number for this recall is R10225.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Vehicles covered by recall 23V188000
| Make and model | Model years |
|---|---|
| Volvo C40BEV | 2023 |
| Volvo S60 | 2023 |
| Volvo V60CC | 2023 |
| Volvo XC40 | 2023 |
| Volvo XC60 | 2023 |
| Volvo XC90 | 2023 |
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.