NHTSA Recall 21V972000: Software (electrical system)
Daimler Vans USA, LLC reported this safety recall to NHTSA on , covering an estimated 48,400 vehicles. It affects 8 models including the Freightliner Sprinter 1500.
| NHTSA campaign | 21V972000 |
|---|---|
| Manufacturer campaign | VS3PA27 ERI/ERO |
| Component | ELECTRICAL SYSTEM › SOFTWARE |
| Report received | December 15, 2021 |
| Owner notification | February 11, 2022 |
| Initiated by | NHTSA Office of Defects Investigation |
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. A software error in the park lock system may allow the vehicle to move after the gear selector has been placed in the Park 'P' position without the parking brake applied.
Safety risk
Unintentional vehicle movement can increase the risk of a crash.
Remedy
Dealers will update the electronic stability program control unit software, free of charge. Owner notification letters were mailed February 11, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3PA27 ERI/ERO.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Vehicles covered by recall 21V972000
| Make and model | Model years |
|---|---|
| Freightliner Sprinter 1500 | 2019, 2020 |
| Freightliner Sprinter 2500 | 2019, 2020 |
| Freightliner Sprinter 3500 | 2019, 2020 |
| Freightliner Sprinter 4500 | 2019, 2020 |
| Mercedes-Benz Sprinter 1500 | 2019, 2020 |
| Mercedes-Benz Sprinter 2500 | 2019, 2020 |
| Mercedes-Benz Sprinter 3500 | 2019, 2020 |
| Mercedes-Benz Sprinter 4500 | 2019, 2020 |
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.