NHTSA Recall 21V774000: Software (engine and engine cooling) and hybrid propulsion system
Nissan North America, Inc. reported this safety recall to NHTSA on , covering an estimated 7,634 vehicles. It affects 3 models including the Infiniti QX60 Hybrid.
| NHTSA campaign | 21V774000 |
|---|---|
| Manufacturer campaign | R21B4, R21B5 |
| Components | ENGINE AND ENGINE COOLING › ENGINE › ENGINE CONTROL MODULE (ECU/ECM) › SOFTWARE; HYBRID PROPULSION SYSTEM |
| Report received | October 4, 2021 |
| Owner notification | March 31, 2022 |
| Initiated by | Manufacturer |
Defect
Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.
Safety risk
A loss of drive power increases the risk of a crash.
Remedy
Dealers will reprogram the HPCM software, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Vehicles covered by recall 21V774000
| Make and model | Model years |
|---|---|
| Infiniti QX60 Hybrid | 2014, 2015, 2016, 2017 |
| Nissan Murano Hybrid | 2015, 2016 |
| Nissan Pathfinder Hybrid | 2014, 2015 |
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.