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NHTSA Recall 21V599000: Display function (back over prevention)

Nissan North America, Inc. reported this safety recall to NHTSA on , covering an estimated 3,569 vehicles. It affects 3 models including the Infiniti Q50.

3,569
vehicles potentially affected
3
models affected
2021
owners notified (September 14)
NHTSA campaign21V599000
Manufacturer campaignR21A9
ComponentBACK OVER PREVENTION › DISPLAY FUNCTION
Report receivedAugust 2, 2021
Owner notificationSeptember 14, 2021
Initiated byManufacturer

Defect

Nissan North America, Inc. (Nissan) is recalling certain 2021 Infinity Q50, Q60, and QX80 vehicles. A software error may deactivate the audio/video control unit screen, preventing the rear-view image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Safety risk

A rear-view camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

Remedy

Dealers will update the control unit software, free of charge. Owner notification letters were mailed September 14, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21A9.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Vehicles covered by recall 21V599000

Make and modelModel years
Infiniti Q502021
Infiniti Q602021
Infiniti QX802021

Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.