NHTSA Recall 21V412000: Equipment
Sutphen Corporation reported this safety recall to NHTSA on , covering an estimated 8 vehicles. It affects 2019–2020 Sutphen Fire Truck.
| NHTSA campaign | 21V412000 |
|---|---|
| Component | EQUIPMENT |
| Report received | June 2, 2021 |
| Owner notification | October 6, 2021 |
| Initiated by | Manufacturer |
Defect
Stuphen Corporation (Stuphen) is recalling certain 2019-2020 Fire Trucks equipped with a battery-powered 3600 wireless remote controller unit used to control the movement of electric firefighting monitors in firefighting vehicles. The monitor is used to direct the water stream and adjust the spray pattern. The wireless remote controller's sleep mode is disabled, and results in the batteries discharging faster than normal.
Safety risk
Inability to use the wireless remote controller may hinder firefighting efforts, increasing the risk of injury.
Remedy
Dealers will update the wireless remote controller unit software, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Stuphen customer service at 1-614-889-1005.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Vehicles covered by recall 21V412000
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.