NHTSA Recall 21V380000: Frame and members (structure) and hanger, bracket (suspension)
Keystone RV Company reported this safety recall to NHTSA on , covering an estimated 1,990 vehicles. It affects 2017–2021 Keystone Cougar.
| NHTSA campaign | 21V380000 |
|---|---|
| Manufacturer campaign | 21-411 |
| Components | STRUCTURE › FRAME AND MEMBERS; SUSPENSION › FRONT › SPRINGS › LEAF SPRING ASSEMBLY › HANGER,BRACKET |
| Report received | May 24, 2021 |
| Owner notification | July 15, 2021 |
| Initiated by | Manufacturer |
Defect
Keystone RV Company (Keystone) is recalling certain 2017-2021 Keystone Cougar 368MBI trailers. The frame rails do not have enough cross support, which could cause them to buckle under certain side-load stress conditions.
Safety risk
A buckled frame rail can increase the risk of a crash.
Remedy
Dealers will add cross braces between each spring hanger and an outrigger between the tires on the off-door side of the vehicle, free of charge. Owner notification letters were mailed July 15, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-411.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Vehicles covered by recall 21V380000
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.