Skip to content

NHTSA Recall 21V110000: Software (electrical system)

Polestar Automotive USA, Inc. reported this safety recall to NHTSA on , covering an estimated 3,457 vehicles. It affects 2021–2022 Polestar Polestar 2.

3,457
vehicles potentially affected
1
model affected
2021
owners notified (April 23)
NHTSA campaign21V110000
Manufacturer campaignR10079
ComponentELECTRICAL SYSTEM › PROPULSION SYSTEM › TRACTION BATTERY › MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM) › SOFTWARE
Report receivedFebruary 24, 2021
Owner notificationApril 23, 2021
Initiated byManufacturer

Defect

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2022 Polestar 2 vehicles. The Battery Energy Control Module (BECM) microprocessor may reset and cause the high voltage system to disconnect.

Safety risk

A disconnected high voltage system can cause a loss of drive power, increasing the risk of a crash.

Remedy

Polestar will notify owners, and the software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 23, 2021. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R10079.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles covered by recall 21V110000

Make and modelModel years
Polestar Polestar 22021, 2022

Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.