NHTSA Recall 21V077000: Camera (back over prevention)
Daimler Vans USA, LLC reported this safety recall to NHTSA on , covering an estimated 198 vehicles. It affects 8 models including the Freightliner Sprinter 1500.
| NHTSA campaign | 21V077000 |
|---|---|
| Manufacturer campaign | VS3RUECON |
| Component | BACK OVER PREVENTION › SENSING SYSTEM › CAMERA |
| Report received | February 17, 2021 |
| Owner notification | March 5, 2021 |
| Initiated by | Manufacturer |
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with the multimedia system "Connect 5" and a rearview camera. The rearview image may not display within 2 seconds from the start of the backing event. In addition, the rearview image may be obscured or covered by the visual display of the Emergency Call (eCall) pop-up window if the eCall system is activated while the reverse gear is engaged. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Safety risk
A delayed or obstructed rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will perform a software update on the vehicles, free of charge. The recall began March 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RUECON.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Vehicles covered by recall 21V077000
| Make and model | Model years |
|---|---|
| Freightliner Sprinter 1500 | 2019, 2020 |
| Freightliner Sprinter 2500 | 2019, 2020 |
| Freightliner Sprinter 3500 | 2019, 2020 |
| Freightliner Sprinter 4500 | 2019, 2020 |
| Mercedes-Benz Sprinter 1500 | 2019, 2020 |
| Mercedes-Benz Sprinter 2500 | 2019, 2020 |
| Mercedes-Benz Sprinter 3500 | 2019, 2020 |
| Mercedes-Benz Sprinter 4500 | 2019, 2020 |
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.