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NHTSA Recall 21V016000: Service brakes and 2 other components

Custom Truck And Body Works reported this safety recall to NHTSA on , covering an estimated 6 vehicles. It affects 2 models including the RAM 4500.

6
vehicles potentially affected
2
models affected
2021
owners notified (January 15)
NHTSA campaign21V016000
Manufacturer campaign20E-031
ComponentsSERVICE BRAKES; SERVICE BRAKES, HYDRAULIC › FOUNDATION COMPONENTS › HOSES, LINES/PIPING, AND FITTINGS; SUSPENSION › REAR
Report receivedJanuary 20, 2021
Owner notificationJanuary 15, 2021
Initiated byManufacturer

Defect

Custom Truck And Body Works is recalling certain 2020 Dodge 4500 and 5500 vehicles. In the affected suspension systems, the rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly causing excessive wear and a loss of rear brakes.

Safety risk

A worn rear brake caliper flexible line may cause brake fluid leakage, which may result in a partial or complete loss of the rear brakes, increasing the risk of a crash.

Remedy

Custom Truck And Body Works will notify owners, and dealers will repair the affected suspension systems, and rear brake caliper flexible line, free of charge. Owners may contact Custom Truck And Body Works customer service at 1-706-553-9178. Custom Truck And Body Works number for this recall is 20E-031.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles covered by recall 21V016000

Make and modelModel years
RAM 45002020
RAM 55002020

Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.