NHTSA Recall 20V803000: Automatic transmission (power train)
Volvo Bus Corporation reported this safety recall to NHTSA on , covering an estimated 553 vehicles. It affects 2015–2020 Volvo Bus 9700.
| NHTSA campaign | 20V803000 |
|---|---|
| Manufacturer campaign | SR21-81; SR21-80 |
| Component | POWER TRAIN › AUTOMATIC TRANSMISSION |
| Report received | December 21, 2020 |
| Owner notification | February 18, 2021 |
| Initiated by | Manufacturer |
Defect
Volvo Bus Corporation (Volvo Bus) is recalling certain 2015-2020 9700 buses. The transmission C1 hub may fail which may lead to a disabled vehicle.
Safety risk
A disabled bus may require passengers to transfer to a different bus on the side of the road, increasing the risk of injury.
Remedy
Volvo Bus will notify owners, and dealers will update the Transmission Control Module (TCM) calibration software, free of charge. The recall is expected to begin February 12, 2021. Owners may contact Volvo Bus customer service at 1-866-870-2046.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Vehicles covered by recall 20V803000
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.