NHTSA Recall 20V798000: Software (electrical system) and 2 other components
Honda (American Honda Motor Co.) reported this safety recall to NHTSA on , covering an estimated 27,838 vehicles. It affects 3 models including the Honda Accord Hybrid.
| NHTSA campaign | 20V798000 |
|---|---|
| Manufacturer campaign | K9E |
| Components | ELECTRICAL SYSTEM › PROPULSION SYSTEM › CHARGING › MODULE › SOFTWARE; ELECTRICAL SYSTEM › PROPULSION SYSTEM › DC/DC CONVERTER; ELECTRICAL SYSTEM › 12V/24V/48V BATTERY |
| Report received | December 17, 2020 |
| Owner notification | February 12, 2021 |
| Initiated by | Manufacturer |
Defect
Honda (American Honda Motor Co.) is recalling certain 2020 CR-V Hybrid, Accord Hybrid, and 2020-2021 Insight vehicles. The DC-DC converter may shut down and prevent the 12-volt battery from recharging, possibly resulting in a loss of drive power.
Safety risk
A loss of drive power can increase the risk of a crash.
Remedy
Honda will notify owners, and dealers will update the power converter unit (PCU) software, free of charge. The recall began February 12, 2021. Owners can contact Honda customer service at 1-888-234-2138. Honda's number for this recall is K9E.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Vehicles covered by recall 20V798000
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.