NHTSA Recall 20V783000: Instrument cluster/panel (electrical system)
Halcore Group, Inc. reported this safety recall to NHTSA on , covering an estimated 7 vehicles. It affects 3 models including the Aev Freightliner M2 Ambulance.
| NHTSA campaign | 20V783000 |
|---|---|
| Manufacturer campaign | 20E-078 |
| Component | ELECTRICAL SYSTEM › INSTRUMENT CLUSTER/PANEL |
| Report received | December 15, 2020 |
| Owner notification | January 11, 2021 |
| Initiated by | Manufacturer |
Defect
Halcore Group, Inc. (Halcore) is recalling certain 2020-2021 American Emergency Vehicle Traumahawk Type I Ram 4500, 2020 American Emergency Vehicle Type I Ford F-450 and Ford F-550, and 2021 American Emergency Vehicle Medium Duty Ambulance Freightliner M2 vehicles, equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. These displays may experience low voltage spikes, and cause the LCD display to lock up or become nonfunctional, due to varying electrical installations.
Safety risk
If the LCD display becomes locked up or non-functional it can delay emergency efforts, which can increase the risk of injury.
Remedy
Halcore will notify owners, and dealers will provide updated replacement Vista IV units, free of charge. The recall began January 11, 2021. Owners may contact Halcore customer service at 1-800-447-0343. Halcore's number for this recall is 20E-078.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Vehicles covered by recall 20V783000
| Make and model | Model years |
|---|---|
| Aev Freightliner M2 Ambulance | 2021 |
| Aev Traumahawk | 2020, 2021 |
| Aev Type 1 F-Series Ambulance | 2020 |
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.