NHTSA Recall 20V756000: Owners/service/other manual (equipment)
Daimler Vans USA, LLC reported this safety recall to NHTSA on , covering an estimated 9 vehicles. It affects 10 models including the Freightliner Sprinter (VS30).
| NHTSA campaign | 20V756000 |
|---|---|
| Manufacturer campaign | VS3PRIDIBA |
| Component | EQUIPMENT › OTHER › OWNERS/SERVICE/OTHER MANUAL |
| Report received | December 8, 2020 |
| Owner notification | March 17, 2021 |
| Initiated by | Manufacturer |
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter vehicles. These vehicles may have been delivered with a version of the printed and digital operator's manual that may be inaccurate and/or incomplete.
Safety risk
If the operator relies on the provided owner's manual, the information about vehicle functions and other safety relevant information may be inaccurate and/or incomplete, which could lead to improper operation of the vehicle and potentially increase the risk of a crash or injury.
Remedy
DVUSA will notify owners, and dealers will replace the printed version of the operator's manual with the latest version and update the software of the digital version, free of charge. DVUSA distributed owners an interim notification on January 22, 2021. The recall began March 17, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3PRIDIBA.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Vehicles covered by recall 20V756000
| Make and model | Model years |
|---|---|
| Freightliner Sprinter (VS30) | 2019 |
| Freightliner Sprinter 1500 | 2019 |
| Freightliner Sprinter 2500 | 2019 |
| Freightliner Sprinter 3500 | 2019 |
| Freightliner Sprinter 4500 | 2019 |
| Mercedes-Benz Sprinter (VS30) | 2019 |
| Mercedes-Benz Sprinter 1500 | 2019 |
| Mercedes-Benz Sprinter 2500 | 2019 |
| Mercedes-Benz Sprinter 3500 | 2019 |
| Mercedes-Benz Sprinter 4500 | 2019 |
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.