NHTSA Recall 20V716000: Camera (back over prevention)
Volkswagen Group of America, Inc. reported this safety recall to NHTSA on , covering an estimated 32,048 vehicles. It affects 6 models including the Volkswagen Arteon.
| NHTSA campaign | 20V716000 |
|---|---|
| Manufacturer campaign | 91BB / 91BC |
| Component | BACK OVER PREVENTION › SENSING SYSTEM › CAMERA |
| Report received | November 18, 2020 |
| Owner notification | December 11, 2020 |
| Initiated by | Manufacturer |
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Safety risk
A black or frozen rear view image reduces the driver's visibility when reversing, increasing the risk of a crash.
Remedy
Volkswagen will notify owners, and dealers will update the infotainment system software, free of charge. The recall began December 11, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91BB/91BC.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Vehicles covered by recall 20V716000
| Make and model | Model years |
|---|---|
| Volkswagen Arteon | 2021 |
| Volkswagen Atlas | 2021 |
| Volkswagen Atlas Cross Sport | 2021 |
| Volkswagen Golf | 2021 |
| Volkswagen Jetta | 2021 |
| Volkswagen Tiguan | 2021 |
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.