Skip to content

NHTSA Recall 20V712000: Steering

Do not drive Volkswagen Group of America, Inc. reported this safety recall to NHTSA on , covering an estimated 776 vehicles. It affects 2 models including the Volkswagen Atlas.

776
vehicles potentially affected
2
models affected
2020
owners notified (November 19)
NHTSA campaign20V712000
Manufacturer campaign40Q6
ComponentSTEERING
Report receivedNovember 17, 2020
Owner notificationNovember 19, 2020
Initiated byManufacturer

Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. One or both steering knuckles may have been damaged during production.

Safety risk

A damaged steering knuckle can fail, causing a loss of steering, thereby increasing the risk of a crash.

Remedy

Volkswagen has notified owners, and dealers will inspect and, as necessary, replace the steering knuckle, free of charge. The recall began November 19, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40Q6. Note: Owners are advised to DO NOT DRIVE the vehicle until the vehicle has been inspected and repaired if necessary.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles covered by recall 20V712000

Make and modelModel years
Volkswagen Atlas2021
Volkswagen Atlas Cross Sport2020, 2021

Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.