NHTSA Recall 20V509000: Software (electrical system)
Newmar Corporation reported this safety recall to NHTSA on , covering an estimated 732 vehicles. It affects 6 models including the Newmar Dutch Star.
| NHTSA campaign | 20V509000 |
|---|---|
| Manufacturer campaign | 20V-485 |
| Component | ELECTRICAL SYSTEM › SOFTWARE |
| Report received | August 27, 2020 |
| Owner notification | October 21, 2020 |
| Initiated by | Manufacturer |
Defect
Newmar Corporation (Newmar) is recalling certain 2018-2019 Essex and New Aire, 2019 Dutch Star, London Aire, Mountain Aire, and Ventana motorhomes. The instrument panel brightness cannot be adjusted, possibly causing glare when driving at night. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Safety risk
Glare can reduce the driver's visibility of the road, increasing the risk of a crash.
Remedy
Newmar will notify owner, and dealers will update the software and processor, as necessary, free of charge. The recall began October 21, 2020. Owners may contact Newmar customer service at 1-800-731-8300.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Vehicles covered by recall 20V509000
| Make and model | Model years |
|---|---|
| Newmar Dutch Star | 2019 |
| Newmar Essex | 2018, 2019 |
| Newmar London Aire | 2019 |
| Newmar Mountain Aire | 2019 |
| Newmar New Aire | 2018, 2019 |
| Newmar Ventana | 2019 |
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.