NHTSA Recall 20V396000: Inflator module (air bags) and steering wheel/handle bar (steering)
Chrysler (FCA US LLC) reported this safety recall to NHTSA on , covering an estimated 925,239 vehicles. It affects 3 models including the Chrysler Town and Country.
| NHTSA campaign | 20V396000 |
|---|---|
| Manufacturer campaign | W09 |
| Components | AIR BAGS › FRONTAL › DRIVER SIDE › INFLATOR MODULE; STEERING › STEERING WHEEL/HANDLE BAR |
| Report received | July 7, 2020 |
| Owner notification | February 11, 2021 |
| Initiated by | Manufacturer |
Defect
Chrysler (FCA US LLC) is recalling certain 2008-2010 Chrysler Town and Country and Dodge Grand Caravan and 2007-2011 Dodge Nitro vehicles. These vehicles may have a loose or missing brand emblem in the center of the steering wheel. The loose emblem or the securing nuts for the emblem within the driver air bag module may become projectiles in the event of a driver air bag deployment.
Safety risk
Projectiles as a result of driver air bag deployment in the event of a crash can increase the risk of injury.
Remedy
Chrysler will notify owners, and dealers will replace the driver's air bag cover with a redesigned cover, free of charge. The recall began February 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. Chrysler's number for this recall is W09.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Vehicles covered by recall 20V396000
| Make and model | Model years |
|---|---|
| Chrysler Town and Country | 2008, 2009, 2010 |
| Dodge Grand Caravan | 2008, 2009, 2010 |
| Dodge Nitro | 2007, 2008, 2009, 2010, 2011 |
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.