NHTSA Recall 20V343000: Differential unit (power train) and automatic transmission (power train)
Chrysler (FCA US LLC) reported this safety recall to NHTSA on , covering an estimated 67,248 vehicles. It affects 2014–2017 Jeep Cherokee.
| NHTSA campaign | 20V343000 |
|---|---|
| Manufacturer campaign | W47 |
| Components | POWER TRAIN › DRIVELINE › DIFFERENTIAL UNIT; POWER TRAIN › AUTOMATIC TRANSMISSION |
| Report received | June 11, 2020 |
| Owner notification | July 14, 2020 |
| Initiated by | Manufacturer |
Defect
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
Safety risk
A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
Remedy
FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Vehicles covered by recall 20V343000
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.