NHTSA Recall 20V252000: Escape/egress/exit (structure) and labels (equipment)
Daimler Trucks North America LLC reported this safety recall to NHTSA on , covering an estimated 7,979 vehicles. It affects 2010–2020 Thomas Built Buses Saf-T-Liner Hdx.
| NHTSA campaign | 20V252000 |
|---|---|
| Manufacturer campaign | FL-849 |
| Components | STRUCTURE › EMERGENCY › ESCAPE/EGRESS/EXIT; EQUIPMENT › OTHER › LABELS |
| Report received | May 5, 2020 |
| Owner notification | September 10, 2020 |
| Initiated by | Manufacturer |
Defect
Daimler Trucks North America, LLC (DTNA) is recalling certain 2010-2020 Thomas Built Buses Saf-T-Liner HDX school buses. The lettering on the instruction label for the rear emergency exit window may be too small. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Safety risk
Small lettering may be difficult for occupants to read, delaying the reaction time to open the exit, increasing the risk of injury.
Remedy
DTNA will notify owners and mail a new label to attach to the exit window by first class mail, free of charge. DTNA issued owners an interim notification on June 17, 2020. The recall began September 10, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-849.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Vehicles covered by recall 20V252000
| Make and model | Model years |
|---|---|
| Thomas Built Buses Saf-T-Liner Hdx | 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020 |
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.