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NHTSA Recall 20V190000: Door (structure)

Daimler Coaches North America reported this safety recall to NHTSA on , covering an estimated 63 vehicles. It affects 2017–2020 Setra S417 TC.

63
vehicles potentially affected
1
model affected
2020
owners notified (May 28)
NHTSA campaign20V190000
Manufacturer campaign72.00M20089A
ComponentSTRUCTURE › BODY › DOOR
Report receivedApril 2, 2020
Owner notificationMay 28, 2020
Initiated byManufacturer

Defect

Daimler Coaches North America (Daimler Coaches) is recalling certain 2017-2020 Setra S417TC coaches. The front entrance door support frame may not be the correct size, and, as a result, the door may open and may detach from the vehicle while the coach is moving.

Safety risk

A detached door can increase the risk of injury to the coach occupants or the detached door could be a road hazard, increasing the risk of a crash.

Remedy

Daimler Coaches will notify owners, and dealers will replace the front entrance door support frame and holders at the base of the support frame, free of charge. The recall is expected to begin May 29, 2020. Owners may contact Daimler Coaches customer service at 1-416-624-3558. Daimler Coach's number for this recall is 72.00M20089A.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles covered by recall 20V190000

Make and modelModel years
Setra S417 TC2017, 2018, 2019, 2020

Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.