NHTSA Recall 20V068000: Communication
Mercedes-Benz USA, LLC. reported this safety recall to NHTSA on , covering an estimated 239 vehicles. It affects 11 models including the Mercedes-Benz AMG C43.
| NHTSA campaign | 20V068000 |
|---|---|
| Manufacturer campaign | 2020030016 |
| Component | COMMUNICATION |
| Report received | February 7, 2020 |
| Owner notification | April 14, 2020 |
| Initiated by | Manufacturer |
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 C300 Cabrio, C300 Cabrio 4MATIC, C300 Coupe, C43 AMG Cabrio 4MATIC, C43 AMG Coupe 4MATIC, C63S AMG Cabrio, CLS53 AMG 4MATIC, E350, E350 4MATIC, E450 Cabrio, E450 Cabrio 4MATIC, E450 Coupe, E450 Coupe 4MATIC, E450 4MATIC, E53 AMG Cabrio 4MATIC, GLC300 Coupe 4MATIC, GLC300, GLC300 4MATIC, GLC63 AMG Coupe 4MATIC, AMG GT63 4-Door 4MATIC, and AMG GT63S 4-Door 4MATIC vehicles. An electrical circuit inside the Emergency Call System (eCall) communication module may be damaged, potentially relaying an inaccurate vehicle location.
Safety risk
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Remedy
MBUSA will notify owners, and dealers will replace the communication module, free of charge. The recall began April 14, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030016.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Vehicles covered by recall 20V068000
| Make and model | Model years |
|---|---|
| Mercedes-Benz AMG C43 | 2020 |
| Mercedes-Benz AMG C63 S | 2020 |
| Mercedes-Benz AMG CLS53 | 2020 |
| Mercedes-Benz AMG E53 | 2020 |
| Mercedes-Benz AMG GLC63 | 2020 |
| Mercedes-Benz AMG GT63 | 2020 |
| Mercedes-Benz AMG GT63S | 2020 |
| Mercedes-Benz C 300 | 2020 |
| Mercedes-Benz E 350 | 2020 |
| Mercedes-Benz E 450 | 2020 |
| Mercedes-Benz GLC 300 | 2020 |
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.