RecallMyCar

NHTSA Recall 20V025000: Webbing (seat belts)

Isuzu Technical Center of America, Inc. reported this safety recall to NHTSA on , covering an estimated 1,138 vehicles. It affects 9 models including the Chevrolet 4500HD.

1,138
vehicles potentially affected
9
models affected
2020
owners notified (February 20)
NHTSA campaign20V025000
Manufacturer campaignV2001
ComponentSEAT BELTS › FRONT › WEBBING
Report receivedJanuary 17, 2020
Owner notificationFebruary 20, 2020
Initiated byManufacturer

Defect

Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2020 Isuzu NPR HD, NPR XD, NQR and NRR and Chevrolet 4500HD, 4500XD, 5500HD and 5500XD and 2019 Isuzu NPR HD GAS, NPR GAS and Chevrolet 4500 and Chevrolet 3500 vehicles equipped with a dual mode belt locking mechanism seat belt assembly. Due to a manufacturing issue, the seat belt webbing locking mechanism may not properly restrain the occupant as intended.

Safety risk

In the event of a crash, if the occupant is not properly restrained, there is an increased risk of injury.

Remedy

Isuzu will notify owners, and dealers will inspect and replace the seat belt assembly, as necessary, free of charge. The recall began February 20, 2020. Owners may contact Isuzu customer service at 1-866-441-9638 or Chevrolet customer service at 1-800-222-1020. Isuzu's number for this recall is V2001.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles covered by recall 20V025000

Make and modelModel years
Chevrolet 4500HD2019, 2020
Chevrolet 4500XD2020
Chevrolet 5500HD2020
Chevrolet 5500XD2020
Isuzu Npr2019
Isuzu Npr HD2019, 2020
Isuzu Npr XD2020
Isuzu Nqr2020
Isuzu Nrr2020

Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.