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NHTSA Recall 19V886000: Camera (back over prevention) and radio/tape deck/cd etc. (equipment)

Chrysler (FCA US LLC) reported this safety recall to NHTSA on , covering an estimated 20,441 vehicles. It affects 2018–2019 Chrysler Pacifica.

20,441
vehicles potentially affected
1
model affected
2020
owners notified (January 9)
NHTSA campaign19V886000
Manufacturer campaignVE2
ComponentsBACK OVER PREVENTION › SENSING SYSTEM › CAMERA; EQUIPMENT › ELECTRICAL › RADIO/TAPE DECK/CD ETC.
Report receivedDecember 12, 2019
Owner notificationJanuary 9, 2020
Initiated byManufacturer

Defect

Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Safety risk

The lingering rearview image can distract the driver, increasing the risk of a crash.

Remedy

Chrysler will notify owners, and dealers will update the radio software, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE2.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles covered by recall 19V886000

Make and modelModel years
Chrysler Pacifica2018, 2019

Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.