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NHTSA Recall 19V715000: 12v/24v/48v battery (electrical system)

Daimler Vans USA, LLC reported this safety recall to NHTSA on , covering an estimated 15,160 vehicles. It affects 2016–2020 Mercedes-Benz Metris.

15,160
vehicles potentially affected
1
model affected
2020
owners notified (March 9)
NHTSA campaign19V715000
Manufacturer campaignVS2SITZAB
ComponentELECTRICAL SYSTEM › 12V/24V/48V BATTERY
Report receivedOctober 8, 2019
Owner notificationMarch 9, 2020
Initiated byManufacturer

Defect

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2019 Mercedes-Benz Metris vehicles. The integrated backup battery compartment located underneath the front passenger's seat may not have its own cover, potentially exposing the battery when the seat is moved forward.

Safety risk

If conductive material, such as metal, unintentionally drops into the opening and contacts the terminals on the battery, an electrical short can occur, increasing the risk of a fire.

Remedy

DVUSA will notify owners, and Mercedes-Benz dealers will install covers over the battery compartment area, free of charge. DVUSA issued owners an interim notification on December 2, 2019. The recall began March 9, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SITZAB.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles covered by recall 19V715000

Make and modelModel years
Mercedes-Benz Metris2016, 2017, 2018, 2019, 2020

Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.