NHTSA Recall 19V666000: Head restraint (seats)
Daimler Vans USA, LLC reported this safety recall to NHTSA on , covering an estimated 29 vehicles. It affects 2019 Mercedes-Benz Metris.
| NHTSA campaign | 19V666000 |
|---|---|
| Manufacturer campaign | VS2KOPFSTU |
| Component | SEATS › FRONT ASSEMBLY › HEAD RESTRAINT |
| Report received | September 18, 2019 |
| Owner notification | April 20, 2020 |
| Initiated by | Manufacturer |
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Metris vehicles. The head restraint of the seat or seat back may have been fitted without a spring pin or a spring pin that was improperly mounted.
Safety risk
The incorrectly mounted or missing spring pins can cause the upholstery carrier to come loose from the head restraint housing, which increases the risk of an injury in the event of a crash.
Remedy
DVUSA will notify owners, and Mercedes-Benz dealers will replace the head restraints, free of charge. DVUSA issued owners an interim notification on November 4, 2019. The recall began April 20, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. D VUSA's number for this recall is VS2KOPFSTU.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Vehicles covered by recall 19V666000
| Make and model | Model years |
|---|---|
| Mercedes-Benz Metris | 2019 |
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.