NHTSA Recall 19V648000: Owners/service/other manual (equipment)
Mercedes-Benz USA, LLC. reported this safety recall to NHTSA on , covering an estimated 1,478 vehicles. It affects 2 models including the Mercedes-Benz GLE 350.
| NHTSA campaign | 19V648000 |
|---|---|
| Manufacturer campaign | 2019090005 |
| Component | EQUIPMENT › OTHER › OWNERS/SERVICE/OTHER MANUAL |
| Report received | September 9, 2019 |
| Owner notification | November 22, 2019 |
| Initiated by | Manufacturer |
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE 350 4MATIC and GLE 450 4MATIC vehicles. The owner's manuals do not include information regarding the adjustment of the head restraints of the third row seats. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."
Safety risk
Improperly adjusted head restraints increase the risk of injury to the third row seat passengers in the event of a crash.
Remedy
MBUSA will notify owners, and dealer's will provide a supplementary owner's manual booklet with the necessary information, free of charge. The recall began November 22, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019090005.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Vehicles covered by recall 19V648000
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.