NHTSA Recall 19V587000: Air conditioner (equipment)
Mercedes-Benz USA, LLC. reported this safety recall to NHTSA on , covering an estimated 18,392 vehicles. It affects 3 models including the Mercedes-Benz GLE 350.
| NHTSA campaign | 19V587000 |
|---|---|
| Manufacturer campaign | 2019080005 |
| Component | EQUIPMENT › APPLIANCE › AIR CONDITIONER |
| Report received | August 12, 2019 |
| Owner notification | September 6, 2019 |
| Initiated by | Manufacturer |
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE350, GLE350 4MATIC, GLS450 4MATIC, and GLE450 4MATIC vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain from the air conditioner into the passenger compartment.
Safety risk
If a significant volume of water enters the driver and passenger side foot wells, it might cause corrosion and/or short circuits to the electrical components in the area, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled; the vehicle may not be able to be unlocked and/or started; and the engine limp-home mode might be activated during driving. These features increase the risk of an injury or crash.
Remedy
MBUSA will notify owners, and dealers will inspect and correct the air conditioner drain hoses, as necessary, free of charge. The recall began September 6, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080005.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Vehicles covered by recall 19V587000
| Make and model | Model years |
|---|---|
| Mercedes-Benz GLE 350 | 2020 |
| Mercedes-Benz GLE 450 | 2020 |
| Mercedes-Benz GLS 450 | 2020 |
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.