NHTSA Recall 19V507000: Glass, side/rear (visibility)
Daimler Vans USA, LLC reported this safety recall to NHTSA on , covering an estimated 1,079 vehicles. It affects 8 models including the Freightliner Sprinter 1500.
| NHTSA campaign | 19V507000 |
|---|---|
| Manufacturer campaign | VS3VERGLAS |
| Component | VISIBILITY › GLASS, SIDE/REAR |
| Report received | July 2, 2019 |
| Owner notification | January 21, 2020 |
| Initiated by | Manufacturer |
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter 1500, 2500, 3500 and 4500 vehicles. The rear side windows may be single-pane safety glass instead of laminated safety glass.
Safety risk
In the event of a side impact crash or vehicle rollover, the fitted side windows may not adequately protect the rear occupants from being ejected, increasing their risk of injury.
Remedy
DVUSA will notify owners, and Mercedes-Benz or Freightliner dealers will replace the single-pane safety glass with laminated safety glass., free of charge. DVUSA issued owners an interim notification on August 16, 2019. The recall began January 21, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VERGLAS.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Vehicles covered by recall 19V507000
| Make and model | Model years |
|---|---|
| Freightliner Sprinter 1500 | 2018, 2019 |
| Freightliner Sprinter 2500 | 2018, 2019 |
| Freightliner Sprinter 3500 | 2018, 2019 |
| Freightliner Sprinter 4500 | 2018, 2019 |
| Mercedes-Benz Sprinter 1500 | 2018, 2019 |
| Mercedes-Benz Sprinter 2500 | 2018, 2019 |
| Mercedes-Benz Sprinter 3500 | 2018, 2019 |
| Mercedes-Benz Sprinter 4500 | 2018, 2019 |
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.