NHTSA Recall 19V401000: Equipment
VCI Emergency Vehicle Specialists reported this safety recall to NHTSA on , covering an estimated 22 vehicles. It affects 7 models including the Chevrolet C4500.
| NHTSA campaign | 19V401000 |
|---|---|
| Component | EQUIPMENT |
| Report received | May 29, 2019 |
| Owner notification | May 9, 2019 |
| Initiated by | Manufacturer |
Defect
VCI Emergency Vehicle Specialists (VCI) is recalling certain 2017-2018 Ford F-550, 2014 E-350 and E-450, 2015 F-250 and F-450, 2016 E-450, 2017 E-350, F-450 and E-450, 2018 F-350, 2010 E-450, 2005-2006 E-450, 2009 E-450 and Chevrolet C4500-based Type I and Type III ambulances equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The monitors may unexpectedly revert back to the factory default settings which may cause the camera image to be reversed.
Safety risk
The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
Remedy
VCI Emergency Vehicle Specialists will work with ASA to notify the owners, and remedy the displays, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics at 1-800-384-4400.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Vehicles covered by recall 19V401000
| Make and model | Model years |
|---|---|
| Chevrolet C4500 | 2009 |
| Ford E-350 | 2014, 2017 |
| Ford E-450 | 2005, 2006, 2009, 2010, 2014, 2016 |
| Ford F-450 | 2015, 2017 |
| Ford F-550 | 2017, 2018 |
| Ford Redundant F-250 | 2015 |
| Ford Redundant F-350 | 2018 |
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.