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NHTSA Recall 19V290000: Electric power assist system (steering) and steering

Daimler Vans USA, LLC reported this safety recall to NHTSA on , covering an estimated 9,471 vehicles. It affects 2016–2017 Mercedes-Benz Metris.

9,471
vehicles potentially affected
1
model affected
2019
owners notified (November 15)
NHTSA campaign19V290000
Manufacturer campaignVS2SCHRALU
ComponentsSTEERING › ELECTRIC POWER ASSIST SYSTEM; STEERING
Report receivedApril 10, 2019
Owner notificationNovember 15, 2019
Initiated byManufacturer

Defect

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Metris vehicles sold, or ever registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington DC, West Virginia and Wisconsin. The aluminum bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture causing a reduction or complete loss of power steering assist.

Safety risk

Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.

Remedy

DVUSA will notify owners, and dealers will replace the aluminum bolts with steels bolts, free of charge. DTNA issued owners an interim notification on June 3, 2019. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SCHRALU.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles covered by recall 19V290000

Make and modelModel years
Mercedes-Benz Metris2016, 2017

Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.