NHTSA Recall 19V114000: Shock absorber (suspension)
Volkswagen Group of America, Inc. reported this safety recall to NHTSA on , covering an estimated 34 vehicles. It affects 4 models including the Audi Q7.
| NHTSA campaign | 19V114000 |
|---|---|
| Manufacturer campaign | 40O4/40O6 |
| Component | SUSPENSION › FRONT › SHOCK ABSORBER |
| Report received | February 20, 2019 |
| Owner notification | March 18, 2019 |
| Initiated by | Manufacturer |
Defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Q7, Q8, S5 Cabriolet, and S5 Sportback vehicles. The front shock absorber forks may develop cracks allowing the shock absorbers to loosen.
Safety risk
Loose shock absorbers may impair vehicle steering, increasing the risk of crash.
Remedy
Audi has notified owners, and dealers will replace the shock absorber forks, free of charge. The recall began March 18, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 40O4.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Vehicles covered by recall 19V114000
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.