NHTSA Recall 18V838000: Occupant classification (air bags)
Mercedes-Benz USA, LLC. reported this safety recall to NHTSA on , covering an estimated 104,663 vehicles. It affects 12 models including the Mercedes-Benz AMG C43.
| NHTSA campaign | 18V838000 |
|---|---|
| Manufacturer campaign | 2018120009 |
| Component | AIR BAGS › SENSOR › OCCUPANT CLASSIFICATION |
| Report received | November 27, 2018 |
| Owner notification | January 3, 2019 |
| Initiated by | Manufacturer |
Defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 C300 Cabriolet, C300 Coupe, C300 4Matic Cabriolet, C300, C300 4Matic Coupe, C300 4Matic, C43 AMG Cabriolet, C43 AMG Coupe, C63 S AMG Cabriolet, C350e Plug-In Hybrid, C63 AMG Cabriolet, C63 AMG Coupe, C63 S AMG Coupe, C63 AMG, C63 S AMG, 2018-2019 GLC300 4Matic Coupe, GLC300, GLC63 AMG Coupe, GLC300 4Matic, GLC350e Plug-In Hybrid, GLC43 AMG Coupe, GLC43 AMG, GLC63 S AMG Coupe, and GLC63 AMG vehicles equipped with Audio 20 head units and automatic child seat recognition. The status of the passenger side air bag may not display correctly.
Safety risk
If the passenger air bag is incorrectly displayed as 'ON' when it is not, a front seat passenger may be unaware that the air bag will not deploy in the event of a crash, increasing their risk of injury.
Remedy
MBUSA will notify owners, and dealers will update the audio head unit software, free of charge. The recall began January 3, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018120009.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Vehicles covered by recall 18V838000
| Make and model | Model years |
|---|---|
| Mercedes-Benz AMG C43 | 2018 |
| Mercedes-Benz AMG C63 | 2018 |
| Mercedes-Benz AMG C63S | 2018 |
| Mercedes-Benz AMG GLC43 | 2018, 2019 |
| Mercedes-Benz AMG GLC63 | 2018, 2019 |
| Mercedes-Benz AMG GLC63S | 2018, 2019 |
| Mercedes-Benz C 300 | 2018 |
| Mercedes-Benz C 300 4MATIC | 2018 |
| Mercedes-Benz C 350 E | 2018 |
| Mercedes-Benz GLC 300 | 2018, 2019 |
| Mercedes-Benz GLC 350 E | 2018 |
| Mercedes-Benz GLC350E | 2019 |
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.