NHTSA Recall 18V800000: Software (electrical system)
Volvo Car USA LLC reported this safety recall to NHTSA on , covering an estimated 17,548 vehicles. It affects 8 models including the Volvo S90.
| NHTSA campaign | 18V800000 |
|---|---|
| Manufacturer campaign | R39917 |
| Component | ELECTRICAL SYSTEM › SOFTWARE |
| Report received | November 13, 2018 |
| Owner notification | December 26, 2018 |
| Initiated by | Manufacturer |
Defect
Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event of an emergency.
Safety risk
If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury.
Remedy
Volvo will notify owners, and dealers will correct the software, free of charge. The recall began December 26, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Vehicles covered by recall 18V800000
| Make and model | Model years |
|---|---|
| Volvo S90 | 2017, 2018, 2019 |
| Volvo V60 | 2017, 2018, 2019 |
| Volvo V60CC | 2017, 2018, 2019 |
| Volvo V90 | 2017, 2018, 2019 |
| Volvo V90CC | 2017, 2018, 2019 |
| Volvo XC40 | 2017, 2018, 2019 |
| Volvo XC60 | 2017, 2018, 2019 |
| Volvo XC90 | 2017, 2018, 2019 |
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.