NHTSA Recall 17V789000: Integrated jack/leveler/stabilizer (equipment)
Grand Design RV, LLC reported this safety recall to NHTSA on , covering an estimated 3,969 vehicles. It affects 2 models including the Grand Design Imagine.
| NHTSA campaign | 17V789000 |
|---|---|
| Manufacturer campaign | 900012 |
| Component | EQUIPMENT › MECHANICAL › INTEGRATED JACK/LEVELER/STABILIZER |
| Report received | December 8, 2017 |
| Owner notification | December 29, 2017 |
| Initiated by | Manufacturer |
Defect
Grand Design RV, LLC (Grand Design) is recalling certain 2017-2018 Reflection and Imagine travel trailers equipped with a Smart-Jack model power tongue jack. The laminated plastic touch pad on the jack may crack or separate allowing water to enter, potentially causing the jack to operate unintentionally.
Safety risk
If the tongue jack retracts or extends unexpectedly, there could be an increased risk of a crash or injury.
Remedy
Grand Design will notify owners, and dealers will replace the power tongue jack, free of charge. The recall began on December 29, 2017. Owners may contact Grand Design customer service at 1-574-825-9679. Grand Design's number for this recall is 900012.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Vehicles covered by recall 17V789000
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.