NHTSA Recall 17V287000: Head restraint (seats)
Volkswagen Group of America, Inc. reported this safety recall to NHTSA on , covering an estimated 23 vehicles. It affects 2016–2017 Volkswagen Cc.
| NHTSA campaign | 17V287000 |
|---|---|
| Manufacturer campaign | 72G5 |
| Component | SEATS › FRONT ASSEMBLY › HEAD RESTRAINT |
| Report received | April 28, 2017 |
| Owner notification | June 26, 2017 |
| Initiated by | Manufacturer |
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016-2017 CC vehicles. Incorrect front seat head restraints (rests) may have been installed, possibly resulting in the seat occupant's head being inadequately restrained in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."
Safety risk
If the seat occupant's head is inadequately restrained in the event of a crash, they have an increased risk of injury.
Remedy
Volkswagen will notify owners, and dealers will replace the front seat head restraints, free of charge. The recall began June 26, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72G5.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Vehicles covered by recall 17V287000
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.