NHTSA Recall 17V272000: Software (electrical system)
Daimler Vans USA, LLC reported this safety recall to NHTSA on , covering an estimated 3 vehicles. It affects 3 models including the Freightliner Sprinter 2500.
| NHTSA campaign | 17V272000 |
|---|---|
| Component | ELECTRICAL SYSTEM › SOFTWARE |
| Report received | April 21, 2017 |
| Owner notification | September 1, 2017 |
| Initiated by | Manufacturer |
Defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2014 Freightliner Sprinter and 2016 Mercedes-Benz Metris vehicles. During vehicle servicing, the affected vehicles received software updates that may conflict with some of the vehicle's computers.
Safety risk
The improper software may cause problems with the electronic stability control system, the air bag control unit or the engine management software. These problems can result in an increased risk of a crash or an increased risk of injury in the event of a crash.
Remedy
DVUSA will notify owners, and Mercedes-Benz and Freightliner dealers will update the affected control units on the vehicles, free of charge. An interim notice was sent to owners on July 12, 2017. The recall began on September 1, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Vehicles covered by recall 17V272000
| Make and model | Model years |
|---|---|
| Freightliner Sprinter 2500 | 2013, 2014 |
| Freightliner Sprinter 3500 | 2013, 2014 |
| Mercedes-Benz Metris | 2016 |
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.