NHTSA Recall 17V245000: Software (electrical system) and instrument cluster/panel (electrical system)
Mercedes-Benz USA, LLC. reported this safety recall to NHTSA on , covering an estimated 15 vehicles. It affects 2017 Mercedes-Benz E300.
| NHTSA campaign | 17V245000 |
|---|---|
| Components | ELECTRICAL SYSTEM › SOFTWARE; ELECTRICAL SYSTEM › INSTRUMENT CLUSTER/PANEL |
| Report received | April 11, 2017 |
| Owner notification | May 19, 2017 |
| Initiated by | Manufacturer |
Defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2017 E300 and E300 4MATIC vehicles. The software for the widescreen instrument cluster may cause the instrument cluster to not display anything on vehicle on startup, or the display may reset while driving. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Safety risk
Without the instrument cluster displaying important information such as the vehicle's speed, there would be an increased risk of a crash.
Remedy
MBUSA will notify owners, and dealers will update the instrument cluster display software, free of charge. The recall began late May 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Vehicles covered by recall 17V245000
| Make and model | Model years |
|---|---|
| Mercedes-Benz E300 | 2017 |
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.