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NHTSA Recall 17V243000: Electric power assist system (steering)

Mercedes-Benz USA, LLC. reported this safety recall to NHTSA on , covering an estimated 3 vehicles. It affects 2 models including the Mercedes-Benz C 300.

3
vehicles potentially affected
2
models affected
2017
owners notified (June 5)
NHTSA campaign17V243000
ComponentSTEERING › ELECTRIC POWER ASSIST SYSTEM
Report receivedApril 11, 2017
Owner notificationJune 5, 2017
Initiated byManufacturer

Defect

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016-2017 C300 vehicles. The electrical contacts for the power steering electric motor may not have been properly welded, possibly resulting in a loss of electrical contact.

Safety risk

A loss of electrical contact will cause the electric power steering assist to deactivate, increasing the risk of a crash.

Remedy

MBUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. The recall began June 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles covered by recall 17V243000

Make and modelModel years
Mercedes-Benz C 3002017
Mercedes-Benz C3002016

Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.