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NHTSA Recall 15V845000: Electric power assist system (steering)

Mercedes-Benz USA, LLC. reported this safety recall to NHTSA on , covering an estimated 28,452 vehicles. It affects 2 models including the Mercedes-Benz C300.

28,452
vehicles potentially affected
2
models affected
2016
owners notified (January 15)
NHTSA campaign15V845000
Manufacturer campaign2015120006
ComponentSTEERING › ELECTRIC POWER ASSIST SYSTEM
Report receivedDecember 16, 2015
Owner notificationJanuary 15, 2016
Initiated byManufacturer

Defect

Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2015 C300 and C400 4matic sedans manufactured January 27, 2014, to December 1, 2014. Due to an error in the electric power steering control unit software, the affected vehicles may have a loss of electric power steering assist.

Safety risk

If the vehicle experiences a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a vehicle crash.

Remedy

MBUSA will notify owners, and dealers will update the power steering software, free of charge. The recall began in January 15, 2016. Owners may contact MBUSA customer service at 1-800-367-6372.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles covered by recall 15V845000

Make and modelModel years
Mercedes-Benz C3002015
Mercedes-Benz C4002015

Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.