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NHTSA Recall 15V763000: Equipment adaptive/mobility

Mobility Specialists, Inc. reported this safety recall to NHTSA on , covering an estimated 285 vehicles. It affects 2 models including the Ford E-250.

285
vehicles potentially affected
2
models affected
2015
owners notified (November 13)
NHTSA campaign15V763000
ComponentEQUIPMENT ADAPTIVE/MOBILITY
Report receivedNovember 17, 2015
Owner notificationNovember 13, 2015
Initiated byManufacturer

Defect

Mobility Specialists, Inc. (Mobility Specialists) is recalling certain model year 2006-2014 Ford E-250, and E-350 vehicles modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack. Additionally, the affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Safety risk

If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator. Additionally, if the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

Remedy

Mobility Specialists will notify owners to take their vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 13, 2015. Owners may contact Mobility Specialists customer service at 1-877-777-5438, or Ricon customer service at 1-800-322-2884.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles covered by recall 15V763000

Make and modelModel years
Ford E-2502006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014
Ford E-3502006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014

Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.