NHTSA Recall 15V415000: Hatchback/liftgate (structure)
General Motors LLC reported this safety recall to NHTSA on , covering an estimated 691,144 vehicles. It affects 4 models including the Buick Enclave.
| NHTSA campaign | 15V415000 |
|---|---|
| Manufacturer campaign | 15240 |
| Component | STRUCTURE › BODY › HATCHBACK/LIFTGATE |
| Report received | June 30, 2015 |
| Owner notification | November 15, 2016 |
| Initiated by | Manufacturer |
Defect
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Safety risk
If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy
GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Vehicles covered by recall 15V415000
| Make and model | Model years |
|---|---|
| Buick Enclave | 2008, 2009, 2010, 2011, 2012 |
| Chevrolet Traverse | 2009, 2010, 2011, 2012 |
| GMC Acadia | 2007, 2008, 2009, 2010, 2011, 2012 |
| Saturn Outlook | 2007, 2008, 2009, 2010 |
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.