NHTSA Recall 15V171000: Door (structure)
Ford Motor Company reported this safety recall to NHTSA on , covering an estimated 194,484 vehicles. It affects 2011–2013 Ford Explorer.
| NHTSA campaign | 15V171000 |
|---|---|
| Manufacturer campaign | 15S11 |
| Component | STRUCTURE › BODY › DOOR |
| Report received | March 24, 2015 |
| Owner notification | July 23, 2015 |
| Initiated by | Manufacturer |
Defect
Ford Motor Company (Ford) is recalling certain model year 2011-2013 Explorer vehicles. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.
Safety risk
If the interior door handle return spring is unseated, the door may unlatch in the event of a side impact crash, increasing the risk of personal injury.
Remedy
Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall began on July 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S11.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Vehicles covered by recall 15V171000
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.