NHTSA Recall 14V704000: Pinion shaft (steering)
Ford Motor Company reported this safety recall to NHTSA on , covering an estimated 36,888 vehicles. It affects 3 models including the Ford Crown Victoria.
| NHTSA campaign | 14V704000 |
|---|---|
| Manufacturer campaign | 14S25 |
| Component | STEERING › RACK AND PINION › PINION SHAFT |
| Report received | November 5, 2014 |
| Owner notification | November 19, 2014 |
| Initiated by | Manufacturer |
Defect
Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385. The prior repairs may not have been correctly performed.
Safety risk
Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.
Remedy
Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S25.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Vehicles covered by recall 14V704000
| Make and model | Model years |
|---|---|
| Ford Crown Victoria | 2005, 2006, 2007, 2008, 2009, 2010, 2011 |
| Lincoln Town Car | 2005, 2006, 2007, 2008, 2009, 2010, 2011 |
| Mercury Grand Marquis | 2005, 2006, 2007, 2008, 2009, 2010, 2011 |
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.