NHTSA Recall 14V617000: Equipment adaptive/mobility
New England Wheels reported this safety recall to NHTSA on , covering an estimated 286 vehicles. It affects 2 models including the Ford E-250.
| NHTSA campaign | 14V617000 |
|---|---|
| Manufacturer campaign | 14E-041 |
| Component | EQUIPMENT ADAPTIVE/MOBILITY |
| Report received | October 3, 2014 |
| Owner notification | November 17, 2014 |
| Initiated by | Manufacturer |
Defect
New England Wheels (New England) is recalling certain model year 2006-2014 E-250, and E-350 vehicles modified by New England to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
Safety risk
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy
New England will notify owners to take vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 17, 2014. Owners may contact New England customer service at 1-800-886-9247 or Ricon customer service at 1-800-322-2884. New England's number for this recall is 14E-041.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Vehicles covered by recall 14V617000
| Make and model | Model years |
|---|---|
| Ford E-250 | 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014 |
| Ford E-350 | 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014 |
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.