NHTSA Recall 14V417000: Electrical (equipment)
General Motors LLC reported this safety recall to NHTSA on , covering an estimated 2,990 vehicles. It affects 4 models including the Buick Encore.
| NHTSA campaign | 14V417000 |
|---|---|
| Manufacturer campaign | 14257 |
| Component | EQUIPMENT › ELECTRICAL |
| Report received | July 2, 2014 |
| Owner notification | August 29, 2014 |
| Initiated by | Manufacturer |
Defect
General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 2012-2014 Chevrolet Sonic vehicles manufactured May 10, 2011, to August 16, 2012 equipped with a Calix oil pan/block heater. In cold temperatures, the insulation on the engine block heater cord can become damaged, allowing the wires to be exposed.
Safety risk
Exposed wires increase the risk of electrical shock and personal injury if the cord is handled while it is plugged in.
Remedy
GM will notify owners, and dealers will replace the engine oil pan/block heater cord with a new cord that is rated for temperatures of minus 40 degree Celsius. The recall began in August 2014. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14257.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Vehicles covered by recall 14V417000
| Make and model | Model years |
|---|---|
| Buick Encore | 2013, 2014 |
| Buick Verano | 2013, 2014 |
| Chevrolet Cruze | 2013, 2014 |
| Chevrolet Sonic | 2012, 2013, 2014 |
Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.