Skip to content

NHTSA Recall 14V397000: Frame and members (structure) and suspension

Autocar Industries, LLC reported this safety recall to NHTSA on , covering an estimated 287 vehicles. It affects 2012–2015 Autocar Xpert.

287
vehicles potentially affected
1
model affected
2014
owners notified (November 20)
NHTSA campaign14V397000
Manufacturer campaignM-1408
ComponentsSTRUCTURE › FRAME AND MEMBERS; SUSPENSION
Report receivedJuly 2, 2014
Owner notificationNovember 20, 2014
Initiated byManufacturer

Defect

Autocar Industries, LLC (Autocar) is recalling certain model year 2012-2015 Xpert trucks manufactured November 30, 2011, to November 5, 2014 and having a 164-inch wheelbase and a sweeper body which is mounted with a gap between the cab and the body (where optional equipment could be installed). When being driven at speeds above 25mph, the affected vehicles may have an unexpected bounce.

Safety risk

The unexpected bounce may cause the operator to lose control of the vehicle, increasing the risk of a crash.

Remedy

The remedy for this recall is still under development. An interim notice was mailed to owners in August 2014. The recall began on November 20, 2014. Owners may contact Autocar customer service at 1-765-489-5499. Autocar's number for this recall is M-1408.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles covered by recall 14V397000

Make and modelModel years
Autocar Xpert2012, 2013, 2014, 2015

Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.