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NHTSA Recall 14V373000: Air bags and switch (electrical system)

Chrysler Group LLC reported this safety recall to NHTSA on , covering an estimated 722,705 vehicles. It affects 3 models including the Chrysler Town and Country.

722,705
vehicles potentially affected
3
models affected
2015
owners notified (May 26)
NHTSA campaign14V373000
Manufacturer campaignR03 (formerly L25)
ComponentsAIR BAGS; ELECTRICAL SYSTEM › IGNITION › SWITCH
Report receivedJune 26, 2014
Owner notificationMay 26, 2015
Initiated byNHTSA Office of Defects Investigation

Defect

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Safety risk

If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.

Remedy

Chrysler will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on May 26, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R03. Note: This is an expansion of recall 11V-139.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles covered by recall 14V373000

Make and modelModel years
Chrysler Town and Country2008, 2009, 2010
Dodge Grand Caravan2008, 2009, 2010
Dodge Journey2009, 2010

Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.