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NHTSA Recall 14V284000: Electric power assist system (steering)

Ford Motor Company reported this safety recall to NHTSA on , covering an estimated 740,878 vehicles. It affects 2 models including the Ford Escape.

740,878
vehicles potentially affected
2
models affected
2014
owners notified (July 18)
NHTSA campaign14V284000
Manufacturer campaign14S05
ComponentSTEERING › ELECTRIC POWER ASSIST SYSTEM
Report receivedMay 29, 2014
Owner notificationJuly 18, 2014
Initiated byManufacturer

Defect

Ford Motor Company (Ford) is recalling certain model year 2008-2011 Ford Escape and Mercury Mariner vehicles manufactured August 18, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.

Safety risk

If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.

Remedy

Ford will notify owners, and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began on July 18, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S05.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles covered by recall 14V284000

Make and modelModel years
Ford Escape2008, 2009, 2010, 2011
Mercury Mariner2008, 2009, 2010, 2011

Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.