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NHTSA Recall 13V588000: Automated/adaptive steering (steering) and electric power assist system (steering)

Nissan North America, Inc. reported this safety recall to NHTSA on , covering an estimated 23 vehicles. It affects 2014 Infiniti Q50.

23
vehicles potentially affected
1
model affected
2013
owners notified (November 19)
NHTSA campaign13V588000
Manufacturer campaignR1310
ComponentsSTEERING › AUTOMATED/ADAPTIVE STEERING; STEERING › ELECTRIC POWER ASSIST SYSTEM
Report receivedNovember 20, 2013
Owner notificationNovember 19, 2013
Initiated byManufacturer

Defect

Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014 Infiniti Q50 vehicles equipped with Direct Adaptive Steering. The affected vehicles received a power steering software version that, should the engine compartment reach freezing temperatures, the power steering software may disable the electric steering system and also may delay the engagement of the mechanical steering backup system.

Safety risk

The disablement of the steering systems could result in a loss of steering, increasing the risk of a crash.

Remedy

Nissan notified owners and arranged to have vehicles towed to the nearest Infiniti retailer. Customers were instructed not to drive their vehicles until they were repaired. Infiniti retailers provided affected customers with loaner vehicles, while the software update remedy was applied. These services were provided at no cost to the customer. Owners may contact Infiniti at 1-800-662-6200.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicles covered by recall 13V588000

Make and modelModel years
Infiniti Q502014

Being listed here means the campaign covers the model year, not that every car was built with the defect or is still unrepaired. Enter your VIN above to check your specific vehicle. Recall repairs are free at authorised dealers. Source: NHTSA, October 2026.